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General FAQs

How do I select a different Camera/Microphone when I use the Temasys Plugin?
In order to retrieve the list of possible microphone/camera sources to select from, you can use the MediaStreamTrack.getSources function after which you can...
Wed, 30 Sep, 2020 at 5:58 PM
How can I retrieve the VideoTrack resolution?
Once attached to a rendering element, the videoTrack resolution can be accessed with videoWidth and videoHeight. // With element the DOM element in whic...
Wed, 23 Jan, 2019 at 3:18 PM
Multi-tab support using same camera
 On IE, a camera can be captured only once - and therefore can only be used by one tab at a time. This is because a camera can only be used by one process a...
Thu, 17 Jan, 2019 at 3:16 PM
What getUserMedia constraints does the plugin support ?
The plugin currently supports: min/maxWidth min/maxHeight min/maxAspectRatio sourceId Please note that Chrome,Firefox, and the Temasys Web...
Tue, 9 Feb, 2016 at 11:58 AM
Is there an option to display a screen preview while using the Temasys Plugin to select a screen to screenshare?
Unfortunately displaying Screen previews is not a feature we provide. An alternative that you may wish to consider would be using getScreensharingSource...
Tue, 15 May, 2018 at 3:31 PM
How can I assign the returned stream to an audio or video tag?
The plugin cannot interact with your <audio>/<video> elements. In order to render the streams you receive, your <audio>/<video> tag...
Tue, 6 Feb, 2018 at 2:48 PM
Does the Plugin support TCP traffic for WebRTC with IE11?
Yes. The Temasys WebRTC plugin should be able to connect you through TCP. Please note that it will be subject to the performance limitations that come with ...
Tue, 25 Sep, 2018 at 2:58 PM
How can I use drawImage() to draw onto a canvas with the plugin
DrawImage only supports image, canvas, or video as image sources. Since the plugin replaces <video> elements with <object> elements, drawImage i...
Wed, 23 Jan, 2019 at 2:55 PM
Can I perform a local recording using the Temasys WebRTC Plugin?
The plugin does not support the mediaRecorder APIs, which means you will not be able to do a local recording using the plugin. An alternative solution i...
Fri, 16 Aug, 2019 at 4:29 PM
Does the Plugin capture and store data that passes through it either on the device it is installed on or elsewhere?
The plugin itself does not store anything locally.  However, at the discretion of the application developer and the plugin user, it is possible for the ...
Fri, 11 Sep, 2020 at 12:45 PM