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Troubleshooting Video Issues

Black Stream (iOS)
Generally, poor network conditions can manifest as black streams. Please follow the below listed actions to troubleshoot this issue. 1. Please check whe...
Fri, 16 Aug, 2019 at 4:59 PM
Changing the video screen size with the iOS SDK
When using the Skylink iOS SDK for the first time, it’s exciting to see how quickly one can set up and make a video call. However, a common problem face...
Wed, 23 Jan, 2019 at 11:52 AM
Frozen Stream (iOS)
Generally, poor network conditions can result in frozen streams. Please follow the below listed actions to troubleshoot this issue. 1. Please check whet...
Tue, 26 Nov, 2019 at 2:56 PM
Video element is not playing on iOS 11 Safari mobile browser
This guide is to allow your iOS 11 Safari mobile browser to display <video> element properly: Issue:  When you try your app on iOS 11 Safari, pee...
Tue, 25 Sep, 2018 at 7:31 PM