The Temasys Support Portal has moved, please use the support potral at


How can I retrieve all recordings made instead of just the link to the current session?
To list all recordings made, you can make a REST API call to /rest/recording with the method as GET. Optional Parameters: limit: Number This is the n...
Wed, 6 Jun, 2018 at 1:35 PM
Can I recover recordings with the getRecordings() method after a browser refresh?
If there are still peers present in the room when a user refreshes the browser and if the recording was over 4 seconds long, you should be able to recover i...
Tue, 26 Dec, 2017 at 3:19 PM
How can I enable Recording on the console for my App?
The recording feature for Skylink can be enabled on the Temasys Console. Here's what you need to do in order to access and use the recording feature: ...
Fri, 22 Feb, 2019 at 4:36 PM
How do I create and configure an AWS S3 bucket to store my recordings in?
For guidance on creating an S3 bucket, you can refer to this AWS Guide. Please create a user and IAM credentials with the appropriate access policy inte...
Mon, 25 Feb, 2019 at 11:50 AM
Is it possible to determine the URL of the recorded file prior to the file processing itself?
There is currently no way to determine the URL in advance of the file's processing. Our mixing server can be configured (in the Recording Configura...
Wed, 21 Aug, 2019 at 4:11 PM
Is audio-only recording available in MCU 2.0?
Yes. Audio-only recording is available for use in MCU 2.0 To apply audio-only recording, the user has to set video=false in joinRoom the output file...
Thu, 19 Dec, 2019 at 1:54 PM