The Temasys Support Portal has moved, please use the support potral at
How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
SkylinkSDK for iOS
Installation/ Getting Started
How can I include SkylinkSDK for iOS in my application using Swift?
Manually installing the SkylinkSDK for iOS without Cocoapods
Compiling Error: "unspecified version of Swift"
[sendDCMessage] failed: the data channel is not yet ready, please try again.
Error: The resource could not be loaded because the App Transport Security policy requires the use of a secure connection
Troubleshooting Video Issues
Black Stream (iOS)
Changing the video screen size with the iOS SDK
Frozen Stream (iOS)
Video element is not playing on iOS 11 Safari mobile browser
Troubleshooting Audio Issues
No audio on call (iOS)
How can I increase the default maximum number of peers who can join a room?
Can I receive a call if the app is closed or in the background?
How can I check whether a user has left or remains connected?
Can I achieve a preview of the user without actually connecting to the room using the iOS SDK?
Can you screenshare from an iPad or iPhone?
Statistics, Logs, Reporting
How can I enable detailed Skylink logs for iOS?