FAQ

Useful Debug APIs
The following APIs provide useful information when first debugging any issues related to the plugin. All these functions/attributes are accessed on a pl...
Tue, 15 May, 2018 at 3:29 PM
How do I check my plugin version ?
You can access the plugin version in the following variable : AdapterJS.WebRTCPlugin.plugin.VERSION
Thu, 16 Jul, 2015 at 11:07 AM
Do I need to restart my browser after installing the WebRTC Plugin ?
  This behaviour depends on the browser and whether you install or update your plugin. See the table below for reference :     Browser Install Update I...
Thu, 24 May, 2018 at 6:41 PM
How does the auto update for the plugin work?
The auto-update option you see in the config file actually refers to a built in option that once activated will let the plugin check if a more recent versio...
Tue, 20 Feb, 2018 at 9:09 AM
How do I select a different Camera/Microphone when I use the Temasys Plugin?
In order to retrieve the list of possible microphone/camera sources to select from, you can use the MediaStreamTrack.getSources function after which you can...
Tue, 15 Mar, 2016 at 3:08 PM
Multi-tab support using same camera
 On IE, a camera can be captured only once - and therefore can only be used by one tab at a time. This is because a camera can only be used by one process a...
Thu, 11 Feb, 2016 at 1:41 PM
How can I install the Temasys WebRTC plugin silently on IE?
The following command can be used to run the plugin silently on Internet Explorer   msiexec /i pathToYourMSI.msi /quiet  
Mon, 3 Oct, 2016 at 10:57 AM
How can I install the Temasys WebRTC plugin silently on Safari?
The following command can be used to run the plugin silently on Safari sudo installer -verboseR -pkg TemWebRTCPlugin.pkg -target /
Sat, 30 Sep, 2017 at 11:20 AM
How can I Uninstall the Temasys WebRTC plugin on Mac?
To uninstall the plugin, please delete it manually from the "Internet Plug-ins" folder.
Wed, 25 Oct, 2017 at 12:57 PM
How to enable logging for troubleshooting (verbose mode)
Please see our detailed technical documentation here: https://confluence.temasys.com.sg/pages/viewpage.action?pageId=7572411  
Fri, 15 Sep, 2017 at 1:00 PM