FAQ

Useful Debug APIs
The following APIs provide useful information when first debugging any issues related to the plugin. All these functions/attributes are accessed on a pl...
Tue, 15 May, 2018 at 3:29 PM
How do I check my plugin version ?
You can access the plugin version in the following variable : AdapterJS.WebRTCPlugin.plugin.VERSION You can use the above code on your javascript co...
Tue, 31 Jul, 2018 at 10:58 AM
How does the auto update for the plugin work?
The auto-update option you see in the config file actually refers to a built in option that once activated will let the plugin check if a more recent versio...
Tue, 20 Feb, 2018 at 9:09 AM
How do I select a different Camera/Microphone when I use the Temasys Plugin?
In order to retrieve the list of possible microphone/camera sources to select from, you can use the MediaStreamTrack.getSources function after which you can...
Tue, 15 Mar, 2016 at 3:08 PM
Multi-tab support using same camera
 On IE, a camera can be captured only once - and therefore can only be used by one tab at a time. This is because a camera can only be used by one process a...
Thu, 11 Feb, 2016 at 1:41 PM
Bandwidth & File Transfer type over Data Channel
1. Is there a limit to the bandwidth available over the data channel?  There are a no (hard coded) limits to the data channel. However, the user ca...
Tue, 15 Mar, 2016 at 3:06 PM
What getUserMedia constraints does the plugin support ?
The plugin currently supports: min/maxWidth min/maxHeight min/maxAspectRatio sourceId Please note that Chrome,Firefox, and the Temasys Web...
Tue, 9 Feb, 2016 at 11:58 AM
I am experiencing unexpected echo cancellation behavior with Google Chrome.
This seems to be a known issue on Chrome where some peers hear an echo if the call happens without the use of an external headset. In order to always e...
Thu, 13 Aug, 2015 at 11:31 PM
Do you collect any data about end users of the WebRTC Plugin?
We get a lot of questions about what kinds of data, if any, we collect from the end users of the WebRTC Plugin. So, first things first: At no point in ...
Thu, 18 Aug, 2016 at 1:52 PM
Why does the free plugin keep asking for permission for mic/camera access? Can I avoid it?
Persistent permissions over HTTPS for GUM is a behaviour found in browsers where the permissions grant for media device access is retained for a domain acce...
Fri, 10 Aug, 2018 at 4:24 PM