We are moving to a new platform to serve you better! Stay tuned and watch out for our email on your inbox! [close]

FAQ

Default solution folder, feel free to edit or delete it.

What is the video format and its bitrate?
We use VP8 for the video compression.  We support up to 720P video and any other video stream below that. VP8 will use as much bandwidth as...
Thu, 23 Apr, 2015 at 5:46 PM
Can I license Skylink as a self-hosted / on-premises solution?
Skylink is not available as a self-hosted solution.  We created Skylink to be a full-stack, cloud-based Platform-as-a-Service. The combination of our easy-t...
Wed, 22 Apr, 2015 at 3:01 PM
What is the definition of 'concurrent users'?
The term 'concurrent users' refers to the number of users connected to and using your application at any given time. For example, you could hav...
Thu, 11 Aug, 2016 at 9:57 AM
Do you offer SDKs for native Android or iOS applications?
Yes, we offer both an Android SDK and an iOS Framework for developing native applications for mobile devices. These SDKs offer complete interoperability wit...
Wed, 1 Jul, 2015 at 10:42 AM
How can I track metrics for my application?
Currently we offer metrics for minutes used for each appkey in use on the Temasys Console. We will be also be providing more metrics such as informati...
Tue, 20 Sep, 2016 at 5:26 PM
Why am I getting no result in my REST API call with Postman or similar app ?
You need to log into developers.temasys.com.sg first to make your REST API call with application like Postman or similar.
Thu, 2 Jul, 2015 at 5:45 PM
Does Skylink have Recording capabilities?
The recording feature for Skylink is currently available as a private beta, only. If you are interested in participating in our private beta for r...
Wed, 21 Sep, 2016 at 1:30 PM
If WebRTC is Peer to Peer, What are the bandwidth charges for?
Bandwidth charges would come into effect if you opt to use the TURN server and / or the MCU server.  These would be optional for you, and you would sw...
Fri, 3 Jun, 2016 at 9:36 AM
Where are chat messages stored?
Temasys brings WebRTC to your application. So the chats that send are real-time. we do not store any of the messages as the communication or user-...
Tue, 20 Sep, 2016 at 2:00 PM
How can I subscribe to release notes for Skylink?
You can subscribe to our release logs in our support portal for the project you would like to receive updates for. Once you are subscribed to a p...
Tue, 5 Jul, 2016 at 6:39 PM