Troubleshooting

Error: 403 on loading the application
You may observe 'Error: 403 Credentials are not matched for this key' when there is a mismatch between the App Key ID and the secret. We would...
Mon, 14 Jan, 2019 at 4:32 PM
Error: 404 App ID is invalid
There are various possible reasons for this error message. 'App ID' refers to your App Key ID which you have created on the Temasys console. Y...
Mon, 11 Nov, 2019 at 4:21 PM
No Peer Connection for MCU enabled rooms when Config set to No Audio and No Video
As stated in our release notes, this is a known issue with the Android SDK. If a Peer joins a room with NO_AUDIO_NO_VIDEO for both send and receive configs,...
Wed, 14 Aug, 2019 at 1:12 PM